Privacy Policy

Csiss.org (“Site”) values your privacy as much as you do, so we have created this Privacy Policy to ensure your peace of mind. This privacy policy (“Privacy Policy”), together with the Site’s General Terms and Conditions, sets out the basis on which any personal data we collect or that you provide to us will be processed. Please read the following carefully to understand our views and practices regarding your personal data and how we will process it. By visiting our website, you accept and agree to the terms of this Privacy Policy.

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1. Data protection

a. Personal Data (or Personal Information) is any information about a person by which he or she can be identified (“Personal Data”). It does not include data that does not contain information about your identity (anonymous data).

b. You may contact the data controller with any questions regarding the use of your Personal Information on the website here: https://www.csiss.org/contact-us.

2. How and what personal information we collect

We will collect and process data about you depending on which of the following categories of users you belong to:

a. Site Viewing

Each time you visit our website, depending on whether or not you have an account (as defined below), we may automatically collect the following information:

– Technical information, including the Internet Protocol (IP) address used to connect your computer to the Internet, log-in information, browser type and version, time zone settings, browser plug-in types and versions, your Internet service provider, your device, location, operating system and platform, and other online identifiers. Although this information is not personal, we treat it with the same level of security and give it the same protection as we give your Personal Information. It is used only for internal analysis of user trends, so that we can optimize the site to provide a high-quality online experience.

– If you use our site on your mobile device, we may get your mobile carrier information and a unique device ID number.

– Information about your visit to the site, including the Uniform Resource Locator (URL) and page interaction information.

– Information retrieved from cookies.

– The site also uses certain analytics tools that collect data from analytics platforms. The Site uses both its own analytics tools and those of third-party analytics service providers. The information collected through the analytics tools includes information about the operating system (OS) used on your device, the IP address (which may be used to determine the geolocation of your device), access time, browser type and language, and the websites you visited before visiting our Site. For more information about the analytics providers we use, see Section 6 (Cookies) of this Privacy Policy.

b. Subscribing to receive newsletters or promotional messages

If you sign up for our newsletter or to receive any promotional emails, we keep your name and email address and contact you by email.

You can unsubscribe from our newsletter by following the instructions in these emails. If you unsubscribe, we may still send you non-promotional emails, such as emails about your account.

c. Creating a user account

i. When you create a free user account on our site (“account”), in addition to the information set forth in Item 2(a) above, we also store the following information about you: name, date of birth, email address, username, country and IP address, favorite game.

ii. If you choose to “Register via Facebook,” the information you share with us may include basic information available on your Facebook profile (including your email address, status updates, and list of your contacts). We will not receive any other information from Facebook other than your registration information. Facebook will be able to tell you more about how they use and process your information whenever you contact us through their website.

d. Contacting our support team

When you contact our support team with a question about any of the information on the site, we may also retain all of the information you provide.

3. How your personal information is used

a. Your personal information is used by the site for the following purposes:

i. For marketing communication purposes – to keep you informed of new information, announcements, important updates and other events that are deemed relevant to you. You will only receive such information by email or other electronic communication if you opt-in to receive such information before registering for the site or by adjusting your account settings to ensure that you receive such information. You can unsubscribe from receiving communications at any time by changing your account settings or by clicking on the appropriate unsubscribe link.

ii. When you participate in contests, company giveaways or sweepstakes offered on the Site, we will use your personal information to administer those programs.

b. We will also use your personal information to verify your account if such verification is necessary.

c. Personalized advertising. The site runs targeted ads based on your personal information. This means that the site displays advertisements to you based on your interests, which are stored as a result of your interaction with the site, as well as using information collected on analytical platforms and cookies. For more information about the data analytics used to run targeted ads and how you can opt-out, see Section 6(d) of this Privacy Policy.

4. Categories of your personal data

Your Personal Information that we collect and process can be categorized as follows:

– Identification information including first name, maiden name, last name, username or similar identifier, marital status, form of address, date of birth, gender, employment status, and occupation.

– Contact information including residential address, email address, and telephone numbers.

– Technical data including Internet Protocol (IP) address, your login, browser type and version, time zone settings and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access the site.

– Profile data including your username and password (encrypted), logon and logoff times.

– Usage data, which includes information about how you use the site.

– Marketing and communication data that includes information about your advertising preferences from us and our third parties, as well as your communication preferences.

5. Legal grounds for the transfer of personal data

Below is a table describing all of the ways we use your Personal Information and the lawful basis on which we do so. We have also identified our legitimate interests where relevant.

Purpose/activityData categoryLegal Basis
Register you as a new user(a) Identification (b) Contact information (c) Profile data(a) Necessary for our legitimate interests
(to update our information)

Managing our relationship with you, namely:
a) Notification of changes to our Site Terms of Use or Privacy Policy
b) Maintaining your account on the site
(a) Identification (b) Contact information (c) Profile data (d) Marketing and communication data(a) Performance of the contract awarded to you (b) Necessary for our legitimate interests (to update our information)
To send you our mailing list and promotional messages(a) Identification
(b) Contact information
(c) Profile data
(d) Usage data
(e) Marketing and communication data
(a) Consent (if we contact you through direct marketing)
To administer and protect our business and website
(including troubleshooting, data analysis, testing, system maintenance, support, reporting and data hosting)
Technical Data(a) Necessary for our legitimate interests (to conduct business, provide administration and IT services, network security, and in the context of a business reorganization or group restructuring)
Providing relevant content and advertisements, as well as evaluating and understanding the effectiveness of the ads we show you(a) Identification
(b) Contact information
(c) Profile data
(d) Usage data
(e) Marketing and communication data
(f) Technical data
Necessary for our legitimate interests
(to identify the types of users, to keep our site up-to-date, and to grow our business)
Data analysis to improve the quality of our website, products, marketing, customer relations and site interaction(a) Technical data
(b) Usage data
(a) Necessary for our legitimate interests
(for the development of our business) if offers are submitted through the site.
(b) Consent (if we contact you through direct marketing)
Presenting suggestions and recommendations for products that may be of interest to you(a) Identification
(b) Contact data
(c) Technical data
(d) Usage data
(e) Profile data
(f) Marketing and communication data
(a) Necessary for our legitimate interests (development of our business) if offers are submitted through the Site. (b) Consent (if we are contacting you through direct marketing)

6. Cookies and analytics

Cookies

Our Site uses cookies. A cookie is a small file of letters and numbers that we place on your computer. Cookies allow us to distinguish you from other users of our site, which allows us to provide you with more options on the site and to improve our site.

To learn more about cookies, please refer to our Cookie Notice.

Analytics

The site also uses analytics. Whether you have an account or not, we may use Google Analytics and Matomo Analytics and products from any other analytics service providers to display ads on the site and/or third-party sites after you visit our site. Core and third-party cookies are used by us and third parties such as Google and Matomo to inform, optimize and display advertisements based on your previous visits to our site.

i. Google Analytics

1. Google Analytics is a service provided by Google to create detailed statistics about your website visits. Google uses the data collected to track and monitor our website usage. This data is shared with other Google services. Google may use the collected data to create contextual and personalized advertising in its own advertising network.

2. We use third-party Google Analytics audience data, such as age, gender and interests, to understand our customers’ behavior. We also work with companies that collect information about your online activity to provide ads that are targeted to your interests and preferences. This means that you may occasionally see ads on the site or other sites you browse, because we contract with Google and other companies to target our ads based on data that we or they have collected, including data collected through cookies. These companies may also collect information when you click on ads on the site, which helps track and monitor the effectiveness of our marketing efforts.

3. You can opt out of Google Analytics display ads and set up ads in the Google Display Network by visiting the Google Ads Settings page (https://adssettings.google.com/authenticated). Google also recommends using the Google Analytics Blocker (https://tools.google.com/dlpage/gaoptout). The Google Analytics Blocker gives visitors the option to disable the collection and use of their Google Analytics data.

ii. Matomo

The site also uses Matomo’s open web analytics service. The service uses cookies that allow us to track your activities on the site. For this purpose, information about your use of the site, derived from cookies, is stored on servers owned by us or Matomo.

2. If you do not want your data to be stored and used by Matomo, you can disable cookies by contacting us. If you do, your browser will remain set to “opt-out cookies,” which will prevent Matomo from storing data about your use of the site. If you delete cookies, Matomo’s opt-out cookie file will also be deleted. Then, when you come to our site, you will need to activate the opt-out again. For more information, visit the Matomo Privacy Policy page at https://matomo.org/privacy-policy.

7. Disclosure of personal data to third parties

a. The Site does not trade, share, transfer or disclose any of your personal information, except as set forth in this Privacy Policy or as required by applicable law.

b. We seek to partner with companies that provide services, solutions and promotions that we believe will be beneficial to our customers, and in such cases we will provide you with any such services, solutions and promotions from those companies.

c. The site also reserves the right to provide statistics about your use of the site, sales, traffic and other statistical information relating to the site and to third parties without disclosing your identity.

d. The Site may share your Personal Information with its partners or affiliates for legitimate business purposes.

e. In the event of a merger, reorganization, or sale of the site, we may transfer all stored personal and non-personal information to all relevant third parties. In this case, the site will inform users before personal information becomes subject to a different privacy policy.

f. We may disclose your information if we are required to do so by law to comply with legal process.

g. We make no warranty that your personal information will not be used by third-party sites linked to this site or that link to our site on their sites.

8. Your rights

Under certain circumstances, you have rights with respect to your Personal Information under data protection laws:

a. Request access to Personal Information. You have a right to access your personal information. We will accommodate any reasonable request for access. In cases where an access request involves a disproportionate amount of work, we reserve the right, in accordance with applicable law, to charge a fee for doing that work.

b. Request to correct your Personal Information. This allows you to correct your data if it is incomplete or inaccurate, although we may need to verify the accuracy of new data you provide.

c. Request to delete your Personal Information. You have the right to ask us to delete any of your Personal Information that is irrelevant to the purpose we serve in collecting it. You have the right to ask us to delete those Personal Information of yours that we have no good reason to process. You may also ask us to delete all of your Personal Information, in which case we will ask you to close your account. We may not be able to delete all or some of your Personal Information immediately upon receipt of a request for deletion, due to legal obligations (e.g. anti-money laundering legislation), but we will process your request at the earliest opportunity, whatever the relevant data retention period may be.

d. Objection to the processing of your Personal Data. You have the right to object to the processing of your Personal Data when we do so based on our legitimate interests (or those of third parties), and if there are certain circumstances that make you want to object to the processing of your Personal Data on this basis, because you feel that it affects your fundamental rights and freedoms. You also have the right to object when we process your personal data for direct marketing purposes, in which case we will ask you to uncheck the relevant box for direct marketing before creating an account or to change your account settings in which you consent to the processing of your data for marketing communication. In some cases, we may demonstrate that we have irrefutable legal grounds for processing your personal information, notwithstanding your rights and freedoms.

e. Request to restrict the processing of your Personal Information. You have the right to ask us to suspend the processing of your Personal Data in the following cases: (a) you want to correct the data; (b) the use of your data is illegal, but you do not want us to delete it; (c) you need us to retain your data even if we no longer require it because you need to justify, enforce or challenge legal claims; (d) you have objected to us using your data, but we need to check whether we have legal grounds for using it, which are legally overriding.

f. Request to transfer your Personal Information (data portability request). You have the right to request your Personal Data. We will provide you with your Personal Information in a structured, commonly used, machine-readable format. Please note that this right applies only to automated information for which you originally agreed to the use, as well as information necessary for the performance of the contract concluded with you.

g. The right to withdraw consent to direct marketing. You have the right to change your mind at any time about us contacting you from time to time through direct marketing. You can exercise your right to terminate your direct marketing by unchecking the appropriate box for direct marketing in your account or by contacting customer service. Withdrawal of consent to the processing of personal data for marketing purposes will only apply to the website.

h. We keep copies of all communications you send us (including copies of emails) to keep the information we receive from you accurate.

i. You can also exercise your rights at any time by contacting us at https://www.csiss.org/contact-us.

9. Protecting Children

a. The Site is an online gambling information portal, and therefore the Site’s marketing materials, products, services and promotions are not directed to children or visitors under the age of 18 (or under the minimum age established by the relevant jurisdiction).

b. The site does not knowingly solicit or collect personally identifiable information from children under the age of 18. If the site discovers that it has inadvertently collected the personal information of a child under the age of 18, it will delete that child’s personal information as soon as reasonably possible.

c. The Site is not responsible for actions taken by children or visitors under the age of 18 (or under the minimum age established by the relevant jurisdiction) with respect to the content of the Site and any sub-domains or pages thereof, nor with respect to outbound marketing (in particular, our mailing list).

d. For more information, please read our Website Terms of Use, available at https://www.csiss.org/terms-and-conditions.

10. General account registration policy

a. You can register an account on the site for free. Please note that it is not necessary to continue using the iit and participating in the promotions offered, unless otherwise noted.

b. Account registration is not available to children and visitors under the age of 18 (or the minimum age set by the relevant jurisdiction). In accordance with this Privacy Policy, the Site does not knowingly record, maintain or disclose any personal information regarding children and visitors under the age of 18 (or under the minimum age set by the relevant jurisdiction).

c. After registering your account, you can place a request to deactivate or delete your account at any time. Please note that we will save the registered information in our secure archive for statistical and analysis purposes. For more information, see Item 11 below (Data Retention).

11. Saving data

a. You may ask us to delete your information and close your user account. In this case, we will immediately delete all information except for that which we may be required by law to retain.

b. In some cases, we may anonymize your Personal Information (so that it is no longer linked to your identity) for research or statistical purposes, in which case we may use the data without time limitation without further notice to you.

12. User account privacy

a. Your personal information will only be available to site employees who need access to certain data in order to perform their job duties.

b. Your personal information is password protected in a secure digital encryption environment.

c. We strictly comply with all legal requirements for the protection of personal data.

13. Shared data security

The site has implemented the necessary digital and infrastructural security measures at the physical and technological storage level to protect your personal information from loss, misuse and alteration.

14. Relevance of content

a. For reasons relating to the realities of maintaining the site and other digital content, we cannot guarantee that all content will be current at all times.

b. Therefore, and for other reasons, the site reserves the right to change the information contained on the site without notice.

c. It is worth noting that some services and promotions are subject to regulatory and jurisdictional restrictions and are therefore not available in all markets.

It is your sole responsibility to make sure that the information is up to date before you take action.

15. Changes to the privacy policy

Any changes we make to our Privacy Policy in the future will be posted on this page and, if necessary, we will notify you of these changes by email. Please check for updates or changes to our privacy policy. If you do not agree with any of the changes, we encourage you to contact support or close your account.

16. Other sites

As soon as you leave the site or otherwise navigate to another site (“Third Party Site”), such as by clicking on an advertisement or third party brand banner posted on the site, the Third Party Site’s terms and conditions, privacy policies and data practices (which we have no control over) will apply, so the terms of the site and this Privacy Policy will not apply to you and your use of the Third Party Site.

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